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Absolutely amazing hotel, staff were friendly and very welcoming. Andreas restaurant manager was fabulous and Ujjwal one of the servers was amazing, both made us feel very welcome. I would highly recommend this hotel, cleanliness was 100% food 100% staff 100%. Pool was spot less and cleaned every morning before opening. Beach was a stones throw away which in itself was breath taking. Nissi beach is perfect the sea is crystal clear. We can't wait to go back next year.

The hotel is beautiful, close to the beach, or rather almost on the beach itself. The staff is very kind, the rooms are clean, they changed our towels every day, the meals are delicious, there is a large selection of dishes. The pool is also clean and great for swimming. The food in the cafe "Famous" is also excellent, and the cocktails are highly recommended. I would come to this hotel again.

We stayed at Vassos Hotel in Ayia Napa and were extremely disappointed with our experience. Considering the amount of money we paid for this trip, we could have had a much better vacation elsewhere, for example in Turkey, where the service and value for money are often much better. We booked a half-board package with breakfast and dinner included. What surprised us was that drinks were only included at breakfast. During dinner and throughout the day, every drink had to be purchased separately. The staff were also very persistent in trying to sell drinks. If a guest wants to buy something, they will do so without being constantly reminded. For a family of five, a single round of drinks could easily cost around 10,000 KZT, which significantly increases the overall holiday expenses. Another issue was the sunbeds around the pool. We are used to reserving good spots early by leaving our personal belongings there. However, the staff removed our belongings, explaining that the pool officially opens at 9:00 AM. This raises a serious concern: what if there were money, documents, or other valuables among those items? We found this practice unacceptable. We were also disappointed by the behavior of some staff members, who openly flirted with female guests. This is unprofessional and inappropriate for hotel employees. Another thing that stood out was the lack of awareness about Kazakhstan. Several times we were assumed to be Chinese, Thai, or Japanese. While some people may consider this a minor issue, it contributed to the feeling that guests were not treated with genuine interest or respect. Taxi services in Ayia Napa were also surprisingly expensive. Sometimes it even felt like the shorter the trip, the higher the fare. Overall, this holiday left us with far more negative impressions than positive ones. For the price we paid, we expected a much higher level of service and professionalism. We will definitely not return to this hotel and cannot recommend it to others.

We spent 5 nights at the hotel with my partner. The food was absolutely delicious, and we experienced very high-quality service. The staff were kind, friendly, always smiling, and helpful. The common areas, the pool area, and the sunbathing section were all clean and well-maintained. We would like to thank all the hotel staff for this wonderful 5 days — we will definitely return! Vivien Horváth

We had a great stay at this hotel. The staff were all very polite, friendly, and accommodating throughout our visit, which made the experience even more enjoyable. The hotel was very clean and well maintained, and it always smelled fresh and pleasant. The food was very tasty with a good variety of options, and there was also a nice selection of drinks available. One of the highlights was the location, right opposite Nissi Beach, with a beautiful view that made our stay even more special. Overall, a very enjoyable stay and I would definitely recommend it.