San Remo Hotel This is a preferred property. It has been selected for its good value for money and positive experience to our clients Eco-Friendly

🚫 BED BUGS, FILTHY CONDITIONS & RUDE MANAGER DANNY – WORST HOTEL EVER 🚫 This was by far the worst and most disgusting hotel experience my family and I have ever had. On the second night, we discovered bed bugs crawling on our bed. It was horrifying and completely unacceptable. We immediately went to the reception in the middle of the night, but the staff only said, “We can change your bedsheets.” — with zero concern or professionalism. After we insisted repeatedly, they finally moved us to another room, but it was just as filthy and outdated, with a strong damp smell, stained walls, and worn-out fixtures. The door wouldn’t close or lock properly which did not feel safe at all. The next morning, we met with the manager, Danny, expecting at least an apology or explanation. Instead, he showed no professionalism, no empathy, and no responsibility at all. He didn’t apologize, didn’t offer any refund or solution, and only said they had “reported it to an external company.” That was it — no follow-up, no accountability. His attitude was arrogant, defensive, and completely dismissive. The towels were dirty and smelled awful, the bathroom fixtures were rusted, lift doesn’t work properly and everything in the hotel looked old, unkept, and unhygienic. Every day there was drilling and construction noise in the corridors, making it impossible to relax. To make things even worse, when we were getting ready to check out, a female staff member came and started rushing us to leave the room, speaking in a very impatient tone — as if we were the problem after all we had been through. It was the final insult after an already terrible stay. This place is unsanitary, unsafe, and completely mismanaged. The staff are untrained, and manager Danny clearly has no understanding of hospitality or basic respect for guests. ⚠️ Avoid this hotel at all costs. It’s infested, filthy, and run by arrogant staff who don’t care about your health or comfort. Easily one of the most disgusting and frustrating stays imaginable.

Don't stay here what ever you do. If you believe the good reviews then make sure when you book. Pay at counter. That way you can get out quick before loosing your money. Staff are all students from abroad. Extremely rude, on the point of being obnoxious. Stale bread and rotten food for breakfast. Rooms smell, pest control in all the time. Everything is old and neglected. Repairs patched over and cheaply done. They charge extra for everything. Store your bags, use the safe. No ironing anymore. Fridges don't work, just a box with little fans built in. Stairways blocked with trolleys, linen and deliveries. Towels so old and worn you have to use your own. Again, avoid this place and don't pay up front with Booking.com. The picture are a front and don't show the truth.

Very disappointing stay. My family and I spent several days here and were really let down. The entire hotel badly needs renovation — everything looks old and worn out. In our room there was literally a trail of ants across the floor. The room had no kettle, no power adapter, no basic amenities at all, just an old fridge that barely cooled. Housekeeping is poor — the room was not properly clean. The bathroom is outdated, fixtures are worn, and everything feels neglected. Every day there was some kind of work going on in the corridor — cables being laid, drilling, noise — definitely not relaxing or holiday-friendly. The pool is in bad condition as well, looking run-down and poorly maintained. Overall, the hotel feels tired and poorly kept, operating on inertia. It’s a shame because the location is convenient, but the service and condition don’t justify staying here even for a budget trip.

Good budget friendly hotel. Staff and service are faultless. 10 minutes walking distance to the beach. You can take bus 425 to get here from the airport. St. Lazarus church, Marina and other restaurants are also within 20-25 minutes walk away. Barman was really friendly and cocktails are reasonably priced. They can improve on their breakfast service though. There is only one two slice toaster so every morning people have to queue up to get their toast done. All the juices tasted very artificial and sugary.

A Wonderful Stay – Highly Recommend! I had a fantastic stay at this hotel! All the staff were incredibly lovely, kind, and always willing to help, which made me feel so welcome from the moment I arrived. My room was newly renovated, clean, and very comfortable – I especially loved the modern shower! The location was perfect: walking distance to shops and everything I needed, and very close to the airport. The whole place had a warm and friendly atmosphere that really made a difference. I would definitely stay here again!