Sun Hall Hotel Apartments This is a preferred property. It has been selected for its good value for money and positive experience to our clients Eco-Friendly

No sleep for 2 nights and terrible experience with problem resolution! When you book single or double room they put you in adjoining room which means there is one thin wooden door between you and other people’s room, you hear everything they do - talk, make tea, watch tv, breathe, just like if they were in your room. When you complain - hotel can’t do anything, saying they are fully booked (not true, they had other types of rooms available), at the same time not giving you refund to let you find another place, no solutions at all. So you are stuck in hell. So first night - only 2 hours of sleep! Next day, which is today, luckily people in the room next to me left, but now on the backyard where my windows are facing is insanely loud party and live music, it is way past midnight and no sign of it stopping, can’t sleep again! And it happens every weekend and even on weekdays as I understand, as there is restaurant/venue. So 2 nights - no sleep! By the way my friend was put in same type of room (adjoining ones with other people behind the door), so it is not singular event, reception told me most of their rooms are like that. But they refused to at least put me and my friend into adjoinign rooms so I don’t suffer from noisy neighbors (as we go to sleep same time) simply cause other rooms were different type (more expensive) and they decided to rather keep them empty instead of giving them to guest who can’t sleep and solving the problem! Disgusting really. When you pay for separate room you expect privacy and quiet place to relax and sleep, not being in some communal apartment situation. Absolutely terrible experience. On top of that pool area was dirty, many things in room falling apart and broken, a/c broken and stuck on one temperature setting, but I wouldn’t even care about all that if I just had some sleep and if hotel staff resolved the issue in any way (by giving different room or letting me leave with refund). The only good thing is location, but how can you enjoy location if you can’t sleep?!

Great location for beach and food. Wonderful front of house and cleaning staff Howver, there was undisclosed extensive building work going on directly under the building which meant banging and drilling sarted at 6.45am EVERY single morning and lasted the best part of the day. I was woken every morning and i was unable to call home from my room because I couldnt hear. I was unable to watch TV in my room, because I couldnt hear. On top of that the room and furniture is very tired and not like pictures posted, i.e. sofa posted but just a chair in room. Chips and dents everywhere in flooring and walls and the bathroom trimings were green or rusty. Stains all over sofa. Bath looked dirty but it wasnt , just was in terrible condition. The staff are wonderful. 5 star staff. I communicated regarding not being told abot building work. I viisted for rest post surgery and was unable to rest at all. I would have stayed elsewhere if i was told. My initial email was replied to, stating to message again on Modnay as the manager isnt around. I emailed a further 5 times and they were all ignored.

Unfortunately, my experience at this hotel was very disappointing. The rooms were poorly maintained and not clean, the service was subpar, and the location left much to be desired. I would strongly recommend considering alternative accommodations. In my opinion, if this hotel were held to European standards, it would likely have been shut down long ago. Overall, it did not meet even basic expectations for comfort or hygiene.

Avoid this place. Terrible experience. I rarely leave negative reviews, but this was one of the worst hotel stays I’ve ever had. The staff was extremely rude, unhelpful, and clearly didn’t care about guest experience. From check-in to check-out, every interaction felt like I was bothering them just by being there. The room was dirty, outdated, and not at all like the photos online. Towels were stained, the bathroom smelled musty, and the bed sheets looked like they hadn't been changed. When I brought up issues to the front desk, they were dismissive and made excuses instead of trying to fix anything. Management didn’t seem to care either. Save your money and your sanity — book literally anywhere else.

Shabby rooms, stayed one night so we managed fine. Don't expect luxury, see pictures. The best off all is the resident masseuse, €40 for 60min. Nice relaxing massage, definitely worth the visit...