Callisto Holiday Village This is a preferred property. It has been selected for its good value for money and positive experience to our clients

The hotel does not deserve 4 stars, maybe 2. Its pluses: - beachfront location - helpful staff -large apartments - lots of sun loungers by the pool and on the grass There are so many disadvantages that I do not know if they can all be replaced: -food, horrible, especially breakfast. The quality of the products is tragic. Dinners are okay, but our stomachs always hurt - the hotel is old and run down and dirty - ants and cockroaches in the rooms - incomplete equipment, you still have to ask for something because it is missing (kettle, hair dryer, duvets, towels, coffee machine elements, etc.) -cleaning probably every 2 days, unfortunately not very effective (sand, feathers, lint on the balcony, ashtray not emptied) -WC between the sink and the shower cabin - rather for slim people, because someone who is overweight might not fit. -bar by the pool tasteless drinks, waiting for food for over an hour (you have to pay for it as there is no allinclusive). In general, some unpleasant surprises every day. After 3 days we changed the room because there was a broken generator on the roof and it was very loud at different times. One night, it turned on at 11:00 PM and turned off at 8:00 AM. The noise was like a helicopter landing on the roof. The air conditioning smelled bad, the fear was being turned on. I understand it's a cheap hotel, but cheap doesn't have to be awful. I do not recommend

First holiday in 2 years & it was so disappointing. I am actually really surprised that Jet 2 are sending people to this hotel. We ended up having to move apartments as the first one was inhabitable. Second one was better but missing many of the basic things needed for self catering, cutlery, bowls, glasses etc. All the white goods were old, the microwave was so worn out all the numbers on the front were worn off. We asked at reception for a sharp knife so that we could prepare some food but were told they couldn’t supply one for safety reasons. Asked for a hairdryer on 4 separate occasions, at first I was told they would find one, then told we had to wait for someone to checkout before we could get one & then finally told they were all broken. Towels were thread bare & the curtains & bedding were stained. Pool looked like it hadn’t been maintained properly for years with black mould growing on the areas the paint had worn off. This was then flaking off into the pool, they did try to clean this out, but it didn’t work. A lot of the sunbeds were damaged & uncomfortable to use. Although marketed as a family hotel, there were several large groups of young lads staying here drinking all day & night. We were woken up every night in the early hours as they returned from partying. Their language & behaviour around the pool area was dis-graceful so this hotel is not suitable for anyone with children. The cocktails at the pool bar were a complete waste of money. Because most people were all inclusive, they were obviously watered down. The reception area was nice but always full of people complaining about their rooms. I did see into one of the rooms overlooking the beach & looked similar to those pictured online, however the apartments we had were no where near the 3 plus stars they are advertised as.

Being at this hotel was one for my worst experiences if not the worst. at first when you enter the lobby you will be fooled by the staff and the nice atmosphere but when all the payment regulations take place you start to discover them on their truth and see the unrevealed part of this said to be a four stars hotel. First of all the staff were a bit rude, but this is not the most important part of the disaster that we experienced. What concerns me the most was the smelly, messy, old rooms that where scattered with dust and sand. The rooms are nothing close to what was seen on their website, ants and bugs were wildly spread out all over the rooms. The door did not seem secure and was not evened out so bugs got in easily. Not trying to be sarcastic but i have finished a 100 ml fragrance bottle to get rid of the horrible smells spread all over the rooms. The air conditioning system was very bad, it didn’t work for hours and when it did nothing changed. We called the reception 3 time so they could fix the AC for us and it took them an hour to arrive and completely not making any changes. The food was nothing close to being good, the whole group left their plates untouched. The bathrooms were very unpleasant to enter due to the unwelcoming smells, the toilet and the showers were full of scrap which make the case even worst. As a short summary a four star rating is just a perfect scam to catch fool people into their trap, for in my opinion as a guest at this village a 2 star is the best rating that they should get and it might be a bit too high compared with what they really deserve based on what they offer.

Nice first impression. But when you live there, you quickly discover the small mistakes. The pool is not cleaned. The pool is open from 8 am to 8 pm. But there are no rules as to whether you can lay down towels or jump in the pool after 8 pm, which result in it being gritty. Many drunk English young people hang out by the pool drinking drinks/ Smirnoff ice or breezers in the pool. There are loose wires hanging from the pool light. The breakfast is the same every day. The cleaning could easily be better, there are cockroaches and ants in the room. We were there in week 29+30 and there was one activity in the pool during the day otherwise entertainment in the evening which we did not see. Nicely close to the beach and approx. 20 minutes walking distance to the center.

This a beautiful place to visit. The hotel is ok, spacious with lots of storing space and large rooms. It could be cleaned better but the great serving they have and the delicious food makes all better. The air conditioner is not the best but they try to sort it once you have any problems. The beach is lovely, very close, the water is very clean and the atmosphere is relaxed. Lots of places to visit nearby. We have 3 children and the one bedroom apartment was more then enough for us. Overall is all worth the money.