Tsokkos Paradise Village This is a preferred property. It has been selected for its good value for money and positive experience to our clients Eco-Friendly

Firstly the the hotel is nowhere near 4-star standard. Our room was dirty, the bath was stained green, the shower curtain was mouldy and there was a constant smell of sewage. The bed was absolutely horrendous. With just one very thin undersized sheet that could be tucked underneath the mattress and no mattress protection. The bed itself was extremely uncomfortable and unstable, clunking with every movement, we had to use a book to stop it wobbling. There was an ant infestation, and after staff sprayed, they left the dead ants on the worktop. Basic supplies like toilet paper weren’t restocked. The banisters at the entertainment area were unsafe and not far from completely falling where the mini disco was situated. Extremely Dangerous for children. The mini disco would have a very abrupt ending every night were the kids would stand waiting for the next song when in fact it was finished. Wi-Fi didn’t work in our room at all. The most distressing issue was a serious incident involving a male waiter who acted inappropriately toward our 19-month-old son. He waited for my husband to leave the table at breakfast when he approached my son and started stroking his head whilst wearing his cleaning rubber gloves, he made inappropriate comments suggesting that he and I “make a baby,” he tried lift my son out of his highchair twice despite being told not too then proceeded to kiss my baby on the cheek. He then trapped my son’s fingers between the tray and table. He told me that my daughter wasn’t beautiful but my son was. It’s was quite distressing. That evening, the same waiter was coaxing my son to come to him. Again he was told not to. He proceeded to pick him up on more than one occasion and kissed my son again despite being told not to. When we complained, another waiter said “see?” as if it was a known issue. The man was spoken to but then became aggressive, pointing and making obscene swearing gestures. When we reported this to reception, no manager was available, and although we were later told he’d been “spoken to,” no apology or follow-up was ever given. We were later offered free drinks, which seemed to be an attempt to smooth things over without addressing what had happened. The waiter continued to stare at us for the rest of the stay, leaving us feeling unsafe and deeply uncomfortable. What should have been a happy family holiday became traumatic and distressing. Both the standard of the hotel and the handling of a serious safeguarding issue were completely unacceptable. I have made a formal complaint to EasyJet Holidays to investigate this property and its staff. Families deserve to feel safe — we absolutely did not.

Overall, the hotel wasn’t bad, but the rooms felt old, not properly cleaned, and quite shabby, which made the stay uncomfortable. The hotel grounds and swimming pools were excellent — spacious and well-maintained. We had breakfast and dinner included. The food quality and variety were great, but it was disappointing that no water or other beverages were available during dinner. The location was another strong point — close to the bus station and all popular beaches.

An incredible place, welcoming, peaceful, and with very attentive and relaxed staff. The buffet restaurant offers a variety of mouth-watering dishes. Congratulations to the entire team who welcomed us and treated us with such attention and impeccable service. Everything was very clean, and the room cleaning service was beyond five stars. Congratulations. I will be back and highly recommend it.

Staff were very welcoming and helpful, enthusiastic entertainment girl with great personal presentation of her skill, exceptional with the children and the mini disco also takes part in water volley ball joins in got in pool and she is awesomely freshing. Would love to say thank you so much x. Food was equally good and beautifully presented. Thanks to the plate collectors they have their job I appreciate this although they were a little to keen to take plates when we had not finished our meals. That been said absolutely nothing else except the cleaner for our room was very thorough, our room was beautiful every single time we went back many thanks x

Just home after 11 nights and before I went i was worried about the reviews. Rooms are dated and not the best beds. Food was good not amazing but always something you could eat. Staff where lovely, especially the 2 fellas working at night on the main bar. Pool area was very good, easy to get a bed and a good tempeture. Location great, quite area but walkable to the busier parts, good bus service. There is a scooter man across the street which where great price to use. Overall we had a lovely stay and for the price you couldn't beat it!