Casale Panayiotis Hotel & Spa This is a preferred property. It has been selected for its good value for money and positive experience to our clients Eco-Friendly

2 years ago we were in this hotel and we liked everything so much that we decided to go again for the New Year 2025. We thought it would be a fairy tale. In the end it was HELL. Let's start with the room - we were given a room upstairs, although we were with a small child and a stroller, which we had to leave at the reception and climb 10 minutes on foot to the room with a baby. The room itself was dirty, old (we paid for a Junior Suite), there were glass crumbs on the floor! And it's good that they were not found by our 10-month-old crawling son! Apparently they did not even vacuum the room. The worst awaited us in the evening - from 8 pm to 1 am there were speakers hanging all over the hotel, from which disco music was playing non-stop. It was so loud, as if we were at a concert in a stadium. We had to raise our voices when we talked, our windows were shaking, we couldn't turn on the TV and relax in silence and celebrate a family holiday! My husband ran from the reception to the center of the party asking to turn down the music or make it quieter - everyone ignored him. There were about 10 people in the square where the DJ was. It is not clear who this whole party is for? And why in a hotel where people are supposed to relax, they found themselves hostages of an incomprehensible concert? We paid 700 euros for all this, meeting this holiday with a feeling of helplessness and despair. Our friends were also with a child and were also shocked by everything. Working in a large company in Cyprus, our reviews will quickly fly between employees and further. You should think first of all about your reputation! Cyprus is small. It is easy to lose customers, reputation and slide from a luxury hotel to a cheap hostel.

The village and hotel are beautiful and highly recommended. The spa is clean and beautiful, but the water in the spa's pool is not warm enough. Massages are expensive but very good. The food was also tasty, and the nature around is amazing! Looking at the bigger picture, great value for money, relaxing and fun. Just please warm the water during the winter time, I heard of other people also being disappointed by the water temperature.

Amazing staff. Very helpful and accommodating. Great breakfast. Great restaurants. The room was also very nice. Espresso machine didn't work, and we didn't get house keeping every day, but frankly it didn't bother us that much. Free minibar, replenished daily. We visited during the off-season so most places were closed, but the weather was excellent and frankly it's just what you need for 2.5 days of a long weekend. The hotel was fully booked, but since it's basically a campus (and not really a crowded hotel) every space feels pretty sparse. The Spa is also of the highest level but quite expensive.

It’s one of my favorite hotels to visit when I travel to Cyprus at least once a year. The staff is incredibly professional and friendly, and the rooms are stunning. Breakfast is also very satisfying for people with gluten intolerance - many options. I also enjoy the sauna paired with the ice room. Although we encountered a few minor issues during this visit, they didn't detract from my overall rating. The team was very attentive in addressing our concerns, and I am filled with appreciation. I have two suggestions regarding hotel policy: first, this is one of the few hotels that charges extra for sauna access, even for guests. Secondly, reservations are required for the sauna, so if you're visiting this hotel, be aware it might be fully booked, as non-guests can also make reservations - so book ahead. The second point concerns the gym. With only three machines available, it would be of great service to people who stay at the hotel if the gym could be accessible to guests around the clock instead of opening at 7:30 AM. As someone who travels frequently, I have found that most hotels resolve this by providing a door code, key scan or simply keeping it open.

My husband and I loved our stayed at this very unique hotel. The old village is just absolutely stunning. Although it was quite a walk from our room to the breakfast area we did not mind because the view was magnificent. The service was fantastic and even more so the food. The breakfast was amazing, with a lot of variety and very cute cats. Just one side note: we booked a superior suite which promised glorious Mountain views, however we got Loutraki 1 room and here the balcony was on the street. The pictures were nothing like the ones on the website. That was quite misleading. Luckily they were okay with changing us to room 1 and this room was beautiful.