Papouis Protaras Hotel This is a preferred property. It has been selected for its good value for money and positive experience to our clients Eco-Friendly

We have just returned from 10 nights / 11 days here and it was one of the best hotels we have been to, only rated a 3 star but could be a 4. We arrived extremely late after a delayed flight at 12:30am and the reception were ready to get us into the room with snacks to have as we missed tea and personalised water bottles and for the kids which I thought were great for filling up during the days at the poolside. It was exceptionally clean, the room, pool area, reception area, hallways. All the staff work really hard to ensure everyone is happy. They are all fantastic with the children and make an effort to ensure your having a good holiday. Nothing is too much trouble. Rooms are cleaned daily and the maids are lovely. Food is good, drinks are great, the only thing I didn’t like was no snack bar bits during the day time, there was a fridge you could grab a salad or sandwhich from but the kids didn’t want that, however lunch was on 1-3 which is nice and a bbq from 4pm every day. No food around the poolside which keep it clean and tidy. Floaties are allowed in all pools and I like the fact there wasn’t all the extras you seem to spend on other holidays such as ice lolly’s round the bar and arcades like we’ve been to before everything is just included. There is a shaded park area for the kids which was welcomed in 40 degrees heat for half hour to escape the sun. The staff even come and take drinks orders poolside throughout the day. They offer water sports during the day which were fun to join. It’s around a 20 minute walk into Protaras main strip, 10 mins to nearest beach. However it was over 40 degrees and too hot to do the walks while the sun was out. Can reccomend the sunset cruise swimming with turtles and swimming in blue lagoon and the water park in Aiya Napa. We found it cheaper to rent a car for 55 euros than get taxis to the days out plus it meant we got to explore the Aiya Napa too and visit beaches over there at night when it was a little cooler.

Outstanding family hotel – a hidden gem! From the moment we arrived until the day we left, Papouis Hotel exceeded every expectation we had. The first thing that impressed us was the staff. Every single member of the team was genuinely friendly, welcoming and always willing to help with a smile. Their hospitality made us feel at home throughout our stay. The hotel was spotlessly clean. Our room was immaculate, the public areas were always well maintained, and the swimming pools were crystal clear every day. The children's water slides were fantastic and became the highlight of the holiday for our kids. We chose the All Inclusive package and it was absolutely worth it. The variety of food was excellent, with plenty of delicious options every day. The afternoon BBQ was outstanding, and the fish dishes were among the best we have ever had at an All Inclusive resort. One thing that really impressed us was the management. After speaking with the owner, we decided to extend our stay, and he offered us a very fair price. It's rare nowadays to find a hotel that genuinely values its guests, and that gesture meant a lot to us. The hotel also organised activities throughout the day, including water aerobics, water volleyball and entertainment for guests, creating a fun and lively atmosphere for families. A lovely touch at check-out was that our children were each given personalised water bottles with their names on them. It was a small gesture, but one they will remember for a long time. Although officially rated as a 3-star hotel, in terms of cleanliness, service, facilities and overall experience, it deserves to be considered closer to a 4-star hotel. It offers outstanding value for money and is one of the best family hotels we have stayed in. A few suggestions for improvement: Some dishes, such as the pasta, could be cooked a little less. Adding a second lift would reduce waiting times during busy hours. Fresh items like waffles and pizza were very popular, so increasing production would reduce queues. A wider selection of food for children would be appreciated. Some desserts could be served colder. The drinks included in the All Inclusive package could be improved. Despite these minor points, our overall experience was exceptional. We will definitely return if we have the opportunity, and we highly recommend Papouis Hotel to any family looking for a fantastic holiday with excellent value for money.

We have just returned from a wonderful 10-night stay at Papouis Protaras Hotel and had a fantastic holiday. The hotel was spotlessly clean throughout, and all of the staff were incredibly friendly and couldn’t do enough to make our stay enjoyable. The food was absolutely delicious, with plenty of choice at every meal, and the pool area was lovely and well maintained. Our room was very clean and comfortable. The only small downside was that it felt a little cramped for three people, but it certainly didn’t take away from our holiday. I couldn’t hear neighbours at all or music in the hotel but could hear a bar across the round. The entertainment could do with some improvement. Out of the 10 nights we stayed, the Parrot Show and Bob Marley was by far the best evening and we really enjoyed it. More entertainment of that standard would make the evenings even better. A very special mention has to go to Sunil, who is an absolute credit to the hotel. He was always smiling, regularly checked in to make sure everything was okay, and even remembered what drinks we liked. His excellent customer service really made our stay extra special. The location is also great—just a 5-minute taxi ride to the Protaras Strip and the beautiful beach, making it easy to enjoy everything the area has to offer. We would definitely recommend Papouis Protaras Hotel and wouldn’t hesitate to return in the future. Thank you to everyone for making our holiday so enjoyable

Great stay at the Papouis protaras. Hotel is spotless. Pools are great. Plenty of room to relax and able to keep an eye on children easily. Rooms clean and really comfortable Great choice of food each day, omelette and pancakes made fresh each morning. Good selection at other mealtimes. Loads of fresh salads and fruit. Definitely won't go hungry here. Good drink selection to help yourself to. Staff on the bar were great, never seen service so quick. The staff really make the hotel, friendly and attentive without being overbearing. Animation team around doing things in the daytime but again not overbearing so easy to join in or not. Evening entertainment ok. Kids disco, bingo, special acts. Short walk to the beach and plenty of Supermarkets/gift shops/ bars/ restaurants Would not hesitate to stay at this hotel again

An excellent hotel, especially for families with children. The food was absolutely delicious every single day. The pool area for kids featured a fantastic pirate ship with three different water slides, while adults could enjoy two large swimming pools. The hotel also had a small gym, but it turned out to be surprisingly well-equipped and versatile. The entire staff was extremely friendly and welcoming.