New York Plaza Hotel Apartments This is a preferred property. It has been selected for its good value for money and positive experience to our clients Eco-Friendly

Worst hotel ever, I didn't imagine that my experience with them would be that horrible, I booked them through booking.com and when I arrived they told me that my room has a problem meanwhile I overheard that the hotel is over booked, they claimed that I will sent to a better twin hotel 5 minutes away and they hire me a taxi but it was a hotel outside the whole city and 8 km away from them. When I called they didn't try to fix anything and the new hotel was so bad and away less than expectations. Also they secure their situation by me checkin in at their location and I admit I was naive to believe I will be sent to nicer hotel. I wasn't able to leave a review on booking as it was third party agreement with booking and that is why booking we're not able to help me. It ended by me paying a lot of money for public transportation and taxi . Please think twice before you got scammed as well . The hotel I was sent to called Marica's boutique hotel, you can check the bad reviews and the location on Google maps

NEVER AGAIN! The electricity went out on the first day. The room smelled, cats were making noise outside. Old furniture, mold, no blanket, just a sheet and a dirty blanket. The breakfast it was ,,funny" And the lady at the reception with glasses was arrogant and unpleasant. And as a bonus, the last day there was no water, so I couldn't shower or brush my teeth all day. If I could, I would give zero stars

It looked ok in the photos, but in reality it was a nightmare. We checked in at night. We paid on cash. The receptionist didn't have any coins and said something on the grounds of "sorry, too bad, it will stay this way". The elevator clearly doesn't work for a good 5-10 years and the room was very dirty and the sheets were damaged. The breakfast area (maybe it was a bar in the past?) outside is basically abandoned and the sink in that abandoned bar area was full of potato peels. We booked for two days and left after the first evening. Stay away from this hotel hell!

During our 2 night stay (because third night is half due to 3am flight back to our country) we experienced many insecurities and non good conditions in the apartment. The first one is that the door was not locking on the outside due to maintenance error in the key lock so whenever we wanted to get out to explore the city we just had the door closed without extra locking but this is the most minor thing. The major problem had to do with the cleanliness of the room. I have a bunch of photos that show that the room is not well cleaned as well as the sheets because in the second one we saw human hair when we arrived (they were probably from the previous visitors). Moreover and that’s totally the worst part is that the last night we stayed we saw 3 cockroaches (one on bathroom and 2 in the kitchen) meaning that the apartment is not even on pest control… Our experience was bad regarding the above issues and due to the limitation of other apartments we weren’t able to change and leave from there. Strongly NO

I strongly advise against staying at New York Plaza Hotel Apartments. Our experience was unacceptable from start to finish. For three nights, we were forced to stay in a room with no heating and no hot water, leaving us freezing and unable to shower. Despite reporting the issues multiple times through the app and at the reception, the hotel did absolutely nothing to fix the situation. We received only empty apologies and promises — even the extra blankets they claimed they would bring never arrived. The balcony door couldn’t be locked, which felt unsafe, and although the hotel lists a safe among the room amenities, there was no safe at all. Basic standards were simply not met. Because of the freezing conditions, I got sick and had to spend additional money on treatment — something that should never happen during a hotel stay. Booking.com even contacted the hotel on our behalf, asking for any form of compensation for the three nights we spent shivering. The hotel ignored the request and refused to take any responsibility. What’s worse, we had to fight for three days just to get a room change, even though the conditions were clearly unacceptable from the very beginning. And shockingly, just a few hours after we finally moved out, our faulty room was given to new guests, proving how little the hotel cares about people’s comfort or safety. On top of that, the bathroom didn’t even have a hairdryer, and the breakfast was very poor and repetitive. I have never encountered such an unprofessional and dismissive attitude toward guests. This stay was exhausting, stressful, and harmful to our health. I wouldn’t return even if it were free. Save yourself the nerves, the discomfort, and the risk — choose another place.