New York Plaza Hotel Apartments This is a preferred property. It has been selected for its good value for money and positive experience to our clients Eco-Friendly

Do not stay here under any circumstances. The property is completely unsafe for human habitation and a literal public health threat. The entire apartment had an overwhelming, suffocating toxic smell of pure mold and rot that made it physically impossible to breathe. There were massive colonies of black mold growing directly around the AC unit, blasting hazardous spores into the air. To make things worse, when I tried to open the balcony door for fresh air, I discovered an active rat infestation coming from the unmaintained palm trees outside. Rats were actively fighting and climbing on the balcony beams. Management flatly refused a free cancellation and tried to scam me with a one-night penalty charge for a room that is an absolute safety hazard. Do not trust their decent ratings—they are clearly hiding their worst, neglected rooms behind a renovated wing. Save your money, protect your lungs, and stay far away from this place!

we left our appartment after staying for 4 hours the conditions were beyond appauling to start with the check in was awful, we were greeted not so welcomley by a man who clearly was not interested in his job or making us feel at all welcome, after taking a photocopy of our passports he handed us a form to fill in, fairly simple, we filled it in and handed it back to him, without saying anything he then left his post at reception and dissapeared for 10 minuites without telling us a thing, he later returned with a can and went into the back of reception to give it to his friend, while there they continued to chat whilst we were still waiting to be checked in he then sat for a good 5 minuites inputting information into a computer and then handed us a room key 207 we made our way up to our room on the second floor without any assistance just a brief explanation of where to go when we entered the room we were instantly hit with a strong odor of damp and urine abolsutley disgusting we opened the window and let it air out bearing in mind we had been traveling from the uk so this took us all day and we just wanted to rest at this point, we wanted a shower as i went into the bathroom i had to clean the bath before i could use the shower to step into it because it had a layer of thick dirt at the bottom, when i initally ran the tap the water came out a thick brown, the kind you see in horror films when they go into abandond buildings i let it run for a while and when it was clear i ran the shower for a bit and then decided to brave it, after stepping out of the bath we went into the bedroom to use the towels and it was then that i discovered droppings on the bedding, i then took the dirty sheets off the bed to expose the mattress, it had visible urine stains all over it, so i thought i would see what the other side looked like, again covered in urine stains and droppings disgusting! as i decided to investigate further i was only more and more shocked there was no working ac, damp all over it i opened the top of the unit to discover it had probably never been cleaned or serviced in its life water everywhere inside and the worst smell in the world coming from it, the cupboards were thick with dirt and mold, littered with droppings, the damp coming from them was unreal, there was also no cooking facilities as advertised, a kitchen tap that only produced brown water, we had two dirty cups left to us next to a kettle thick with limescale, our toilet rolls had roden droppings on them along with the insides of the cupboards, no refrigerator to keep anything cool i can honestly share you the photographs and videos i have this was a nightmare

One of the worst places I have ever stayed in. The apartment looked absolutely nothing like the photos. There were cockroaches, mold, rust, broken equipment, and a strong feeling of neglect everywhere. The air conditioning did not work, which made the room almost unbearable. Basic furniture was missing, and the entire place felt dirty and poorly maintained. What made the experience even worse was the attitude of the receptionist. When we politely reported the problems, instead of offering help or a solution, he laughed at us and behaved in a rude and disrespectful manner. We have never experienced such unprofessional customer service. This property should be ashamed of advertising rooms that are so different from reality. We paid for a holiday accommodation and ended up in a place that felt neglected, unhygienic, and completely misrepresented. Avoid this property at all costs. There are far better places in Paphos for the same money. This was a complete waste of time, money, and patience.

Worst hotel ever, I didn't imagine that my experience with them would be that horrible, I booked them through booking.com and when I arrived they told me that my room has a problem meanwhile I overheard that the hotel is over booked, they claimed that I will sent to a better twin hotel 5 minutes away and they hire me a taxi but it was a hotel outside the whole city and 8 km away from them. When I called they didn't try to fix anything and the new hotel was so bad and away less than expectations. Also they secure their situation by me checkin in at their location and I admit I was naive to believe I will be sent to nicer hotel. I wasn't able to leave a review on booking as it was third party agreement with booking and that is why booking we're not able to help me. It ended by me paying a lot of money for public transportation and taxi . Please think twice before you got scammed as well . The hotel I was sent to called Marica's boutique hotel, you can check the bad reviews and the location on Google maps

NEVER AGAIN! The electricity went out on the first day. The room smelled, cats were making noise outside. Old furniture, mold, no blanket, just a sheet and a dirty blanket. The breakfast it was ,,funny" And the lady at the reception with glasses was arrogant and unpleasant. And as a bonus, the last day there was no water, so I couldn't shower or brush my teeth all day. If I could, I would give zero stars