Eleana Hotel This is a preferred property. It has been selected for its good value for money and positive experience to our clients Eco-Friendly

Had a brilliant time! Lovely hotel and would suggest it to anyone! The staff are amazing! Room was perfect for what we needed, 10 minute walk to the strip with some nice bars along the way. The all inclusive is brilliant!

What a lovely experience. Really helpful and friendly start from the start to the end of our stay. Had a few issues such as losing key cards etc and no matter the time there was someone at hand to help. Usually I never write reviews but the staff here especially shafaq were too nice for me not to leave one.

We had very bad experiece in this place and i had to cancel my holiday. Ì needed emegency to go to the hospital because the place is full.of insects mosquitos and more......view my pics. When i have informed the Management he was not friendly at all and he didnt want to listen. Very disappointed from my visit.

I hate to give it 3 stars, but unfortunately that was the overall quality of our stay. Hotel itself is GREAT, clean, cozy, good staff, okay breakfast, great location. But it seems like there is absolutely NO SOUNDPROOFING. You hear everything from the rooms next door and corridors. Room next to us played very loud music with hard basses until 11-ish p.m. and then woke us up around 5 a.m. (coming back from party). The same noise was coming from other floors. We complained at the reception, I guess they talked to them, cause they stopped for one night and then continued. There was so many young people (looked almost like teenagers) who were extremely loud, drinking, singing and yelling on their balconies and because of the shape of the hotel its like they are yelling on your own balcony. The door slamming was horrible, the sound is so loud that wakes you up (I'm sure this can change, by installing some "door stoopers/slowers"), but of course its also up to disrespectful people who don't mind anyone else. Bottom line I know that a hotel can't choose the guests and their behavior, but there must be something one can do to control them and let the other guests (who didn't come to Ayia Napa to get drunk every night) to enjoy their holidays. I'm sorry to leave a not so good review to a good hotel, but it's the fact that these problems made a part of our stay there unpleasant and annoying.

One of the best value hotels I’ve stayed in! Rooms are quite modern with great A/C. They are also thoroughly cleaned every day. Pool area is quite nice. Sometimes quite full though. All inclusive food was surprisingly good. Of course nothing gourmet but really eatable. Also bars were great with unbelievably friendly service! Location is also really good. Near the strip but not to close. It is really peaceful during nighttime. Also the beach is close.