AT Herbal Hotel This is a preferred property. It has been selected for its good value for money and positive experience to our clients Eco-Friendly

Don't trust the good reviews on booking!! Serious hygienic and service problems. 0 stars would be more accurate. Read more detailed review below: We are writing to express our profound dissatisfaction following our recent 10 day stay at this hotel end of April 2025. Our experience has not only been disappointing, but it has also raised serious concerns regarding hygiene standards and customer service at what is purported to be a 4-5 star establishment. During our stay, we were horrified to discover that housekeeping had not been provided for several days. As a consequence of this negligence, we encountered cockroaches within our room—a situation that is not only unacceptable but also poses significant health risks. Furthermore there repeatedly were expired products at the breakfast buffet. It's unfathomable that a hotel of their caliber could allow such unsanitary conditions to persist, especially in an environment that is meant to prioritize guest comfort and safety. After bringing these issues to the manager's attention, the room was meant to be cleaned extra intensely. But at the end of the day nothing had happened. The manager said this was unpreacedented and that he was out of appologies. We changed the room and even there cockroaches appeared through the bathroom sink two nights later. The room wasn't cleaned first thing in the morning, but rather got neglected, as if we had done something wrong, expressing our discomfort. The manager kept downplaying the situation but we were promised a refund upon our departure. We shouldn't worry about this now and enjoy the rest of our stay. Our matter got downplayed and step by step postponed till the day of our departure and then the manager told us that he couldn't do anything right now because the hotel's owners were out of town and only they could decide about the amount of discount. However, despite numerous follow-up emails, we have received only postponing responses and despite a written promise to get back to us with a result they have finally stopped replying to our emails. This lack of communication only adds to our frustration and disappointment. We want to warn potential guests about the unacceptable conditions at the hotel. We believe in sharing honest feedback and will ensure that others are made aware of the risks associated with staying at AT Herbal Hotel. We have been to many high standard hotels before and this one should not be calling itself a five star hotel. It is not only the lack of hygiene and the vermin but it is even more the way they fooled us into trusting them and never really handled the situation. They only got rid of us. That's not how a hotel should be managed. So rather go to other places. The island is beautiful and there are lots of wonderful hotels all around.

An Absolutely Wonderful Family Stay! Our family recently had the immense pleasure of staying at AT Herbal hotel in Protaras, and we can genuinely say it was one of our most successful and enjoyable holidays to date! From start to finish, everything was simply perfect. Hotel staff was friendly, helpful and open to our requests. We felt liked and appreciated, which made our stay incredibly comfortable and relaxing. The hotel itself is a haven of tranquility. It's pretty quiet and boasts a beautiful, tasteful decor that creates a serene atmosphere. While it's located a little further from the bustling center, this was actually a huge plus for us, as it contributed to the peaceful ambiance. Yet, the stunning beaches are just a pleasant stroll away, making it easy to enjoy the best of both worlds. And the food! Oh, the food was absolutely delicious and sufficiently varied. There was always something for everyone, and every meal was a delight. We wholeheartedly recommend AT Herbal Hotel to anyone looking for a truly memorable and delightful vacation. We can't wait to return!

We had a pleasant stay at this hotel. The staff is very friendly and helpful, always there if you are in need of anything. I didn't know what to expect due to some bad reviews, but we where really impressed with services and the warm welcome. We didn't used the spa facilities or the swimming pool as we wanted to enjoy the sea, but every time we have passed the area was clean and always sunny even in the windy days the swimming pool was protected and was a tranquil place, also loved the plants on the first floor overflowing toward the swimming pool & the green field surrounded by palm trees just cross the street from the restaurant. The hotel is located close to quite a few beautiful beaches just walking distance, Fig Island beach is also 7 min drive or 30 min walk on the promenade wich is 2 min from the hotel with beaches on left and right each way you go you'll find a good spot to relax and enjoy the crystal clear water and white sand. I could recommended some board games to be available in the lobby and some refreshments in the room fridge, we had all inclusive board and never had water in the room, I was expecting at least 2 bottles of water in the room.

Nice little hotel in a good location, plenty of restaurants around it. The pool side is a suntrap (which is a good thing). Plenty of loungers and a good atmosphere. We didnt deal alot with the staff but it did seem like hard work when we did. The hotel itself is classy but we were disappointed with our superior room (423). We have never had a bathroom that small, that you have to stand in the shower to close the door to get to the toilet. This let it down for us. The price paid wasn't worth it in our opinion.

Was really sceptical after reading some of the reviews but was very impressed! The bathroom was very small and you had to close the door to walk in there and no space for two people which was really frustrating. The staff couldn’t have been friendlier and I have to say the best all inclusive I have been to. We attended the gym and yoga class which was a lovely touch. I would recommend and will be definitely be staying again. Thank you